Also, you can visit our FAQ's section
Need help contact us
To buy in our store will be very simple:
You only must enter the section of the wished catalog, to choose a
product and to incorporate it to the basket pressing on the icon
“buy”, if you wish to add more products to your purchase, can do that
pressing the button “continue shopping”.
If at any time you wish to eliminate some of the incorporated products in
your basket, you only have to mark the product, in the square “Select”
and press the button “Delete”, and automatically it will disappear off
your basket.
Selecting destination in the menu "Country" you will
have an estimate of shipping costs of your order.
Once your basket contains all the wished products, you already can
transact the order. For which you do not have more to press the button
“Checkout”.
In the first proceeding of the purchase process you must introduce
your customer details which will be use by defect as the direction of
delivery of your order, in the case that the delivery direction is
different from the one from your data, in the same screen appears the
necessary fields to indicate us the shipping direction of the order.
In this screen, in the section “Miscellaneous”, as well, will appear a
field where you can make us arrive any commentary that you wish, and
in addition, two squares of verification, one option is to write a
cookie to allow us to prepropulate the form the next time you visit us,
and the other one is if you wish to subscribe to receive periodically
our catalog of products and new features.
Finally, in this screen, you must select in the menu the wished payment method, it could be by
Credit Card or PayPal, and pressing the button “Checkout” you
will be sent to a verification screen of the order. If you are in agreement,
one again presses "Checkout" to process the payment and to
complete the transaction.
You will be sent to the safe servant, where you will indicate
in the corresponding fields, the number of your credit card date of lapsing
and code of validation. Pressing the button "Pay", you will be transferred to
a payment acceptance screen, where the payment will be confirmed to
you, and finally pressing the button "Continue".
If all the process has been made correctly, this one finalizes, with a
confirmation screen, indicating to you that it has been processed
successfully and where informs to you that shortly you will receive an
email of confirmation of the order. In addition, this one allows you to
print a copy of your order.
Remember that if your purchase is from a country different from Spain,
at the border, they may load it, when arriving at the
country destiny, with the taxes and tariffs of import corresponding to
the bought article, and that these do not appear on the confirmation
of the order, but they are the responsibility of the Client.
Payment method at the moment admitted to making your purchases is the
following:
* Pay with your credit or debit card, payment is processed
via PayPal. Payments made using PayPal will be made on their secure website. If this is your habitual method of payment
on the Internet, or if not, because you do not need to have a PayPal account to pay by that method.
Prices
All the prices of our products include Tax. And no
reflect shipping cost.
In the sale to any other country, out of Spain, the customs systems of each country may apply
the corresponding taxes burden.
The exposed prices of products could be reviewed and be modified if
the conditions require it.
Expenses of shipment
Shipping is made through Postal Services, according to their effective tariffs,
which will be completely in charge of the user.
Begoña Rentero Contemporary Designs reserved the right to change the
shipping method and the company through which it takes place, without
damage for the client.
Reception of shipments
After
confirmation of the payment, approximately: payment with card - 24h
And once Begoña has made the pieces of your order, see
"Terms of Sale".
We will dispatch your order and shipments terms oscillate of 8 to 10 working
days, but you will receive an email indicating to you the exact term, and a tracking number to follow where
your order is.
For more details about shipments, you can see our "Shipping" section below
Payment methods
The payment of the product price as well as the expenses associated
with the shipment can be done by your credit or debit card via PayPal safe
servant.
Article return
Begoña Rentero Contemporary Designs online shop wants you to be completely satisfied with your purchase.
If for any reason you are not satisfied with your order, you can return the selected items and receive a full refund for the product price.
For more details about our returns policy, you can see our "Returns" section below
Protection of personal data
Begoña Rentero Contemporary Designs will deal with the data facilitated by
the client for the shipment and transaction the order, with the strictest
confidentiality, applying our policy of protection of personal data,
which can be consulted in “Privacy policy” section.
Applicable law and competent jurisdiction
The present conditions of sale are put under Spanish law. With the
extension allowed in the applicable legislation, any litigation will
be the competition of the Courts of the jurisdiction of Granada, with
express resignation to any other law that could correspond.
All orders are shipped via Postal Service to your door. You can receive your order at the address you choose.
You will be automatically notified of shipping charges upon placing your order. Customers are responsible for all shipping charges.
Final shipping costs will be displayed in your shopping cart once the shipping destination,
weight, and dimensions of your order have been determined
Shipping Procedure
Once your order is ready, see Terms of Sale,
you will receive an email confirmation for your delivery containing the details of
your order and a link to follow the entire process online.
Upon ordering, you will be required to provide a delivery address for the purchase where shipments can be received during normal
business hours. Should you fail to meet this requirement, We will not be responsible for the delayed or canceled delivery of a customer’s order.
Delivery Estimates
Typical delivery times, from the moment we dispatch an order, are the following:
Shipments to the Peninsula and Balearic Islands – 3 to 4 business days.
Shipments to the Canary Islands – 5 to 7 business days.
International Shipments – 10 to 12 business days.
Delivery times may be affected by circumstances beyond our control or the transportation company, including strikes,
meteorological conditions, public disruptions, traffic accidents, etc. We assume no responsibility for said delays.
However, in the case of loss or damage caused to order during transport, we commit to sending a new order at no extra cost to
you, and under the same conditions as the original order
International Shipping Policy
Additional charges for customs duties and taxes for countries that are not in the European Union are not included in the product price.
Begoña Rentero Contemporary Designs online shop wants you to be completely satisfied with your purchase.
If for any reason you are not satisfied with your order, you can return the selected items and receive a full refund for the product price.
The customer will be responsible for the direct cost of the product’s return.
Exchanges are possible
Before sending us the item that you would like to return, please notify us of the return at the following email address:
,
and you will receive all of the necessary information to proceed with your return.
Please verify that it meets all of the return requirements, and the total cost of the product will be refunded using the original method of payment.
Once the return request has been verified and adherence to the terms and conditions for returns has been confirmed, we will activate
the return process and the item cost will be refunded to you as soon as possible. The corresponding monetary return will be carried out
on the same card with which you made your purchase. Once we have given the return order, the monetary return will be the exclusive responsibility of your bank.
Additionally, should the return not comply with all of the return requirements mentioned below, Begoña Rentero Contemporary Designs
online shop will be unable to process the refund. Should this happen, our decision will be communicated to you via email and the rejected
articles will be made available to you for 2 months. During this period, the customer will be able to collect these articles in our
address (Calle Zegrí, 4, 18210 Peligros (Granada) or ask for them to be sent via post. All related shipping costs must be pre-paid by the customer.
Begoña Rentero Contemporary Designs reserves the right to reject all returns requested or sent past the return period limits,
and cannot make refunds on articles that are not in their original condition.
Return Requirements
The maximum time limit for the return of one or more items from the same order is 15 days from your order’s delivery date.
Items to be returned must be in perfect condition and have the original packaging and corresponding receipts which accompanied the order.